Customer Service Representative - State Farm Agent Team Member
Bloomfield - CT
Customer Service Representative - State Farm Agent Team Member
Full Time • Bloomfield - CT
Benefits:
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
- 401(k) matching
- Bonus based on performance
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.
ROLE DESCRIPTION:
As a Customer Service Representative with the McMikle Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
- Pivot from service to sales by offering additional coverage/products when appropriate
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Spanish speaking preferred
REQUIRMENTS:
Personal Lines license (must be obtained prior to employment) will provide paid training materials/courses
Personal Lines license (must be obtained prior to employment) will provide paid training materials/courses
Compensation: $19.00 - $20.00 per hour
Ready to Launch Your Career?
If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none